Policies

Information

If this is your first visit, please arrive 10 minutes early to complete your paperwork.

Late Arrivals

If you are late for an appointment, we will be unable to guarantee an extension and therefore this might shorten your massage or spa treatment time.

Cell Phones

In order to fully enjoy your massage/spa treatments, please turn off your cell phone.

Cancellation Policy

Please give at least 24 hours notice if you will be canceling. This will allow for someone else to make an appointment if we are booked that day. Thanks in advance for your consideration of our time. if we do not receive at least 4 hours notice you will be responsible for full payment of your missed appointment. if you were paying with a gift certificate, please consider that under this policy and the no show policy your gift will be redeemed to cover the therapist time.

No Show Policy

If you have an appointment and you failed to call and cancel it, you will be expected to pay for your missed appointment on your next visit. If you were paying with a gift certificat please consider it redeemed to cover the therapist time.